Seven Habits of Highly Effective Principals: This U.K. article focuses on dealing with difficult teachers. It’s worth the 22 page download as it’s well-written and the tips such as: character building, being assertive and starting today….to name just a few, make it a valuable resource.
http://www.uk.sagepub.com/upm-data/6687_mcewan_ch_1.pdf
Working with Difficult Staff: This Educational Leadership article offers specific examples of conflict resolution using the model of confront, listen and create a plan, as well as appealing to positive staff contributions.
http://www.ascd.org/publications/educational-leadership/apr13/vol70/num07/Working-with-Difficult-Staff.aspx
Dealing with Difficult Parents: This Principal Leadership article offers advice on how to keep all stakeholders dignity attached when confronted face-to-face with a parent in front of students. It is also introspective of how principals must examine themselves, set the tone, and use techniques of praise effectively.
http://www.theballbook.com/handouts2013/DealingwithDifficultParents.pdf
10 Best Strategies For Dealing With Difficult Parents: This Clouducation reference offers quick condensed strategies, as a reminder of how to deal with difficult parents, especially if ambushed by an upset person any where in the school. Tips such as: remember that the parent loves the child, be careful of the language, be paper ready and never react or interrupt, are most helpful.
http://clouducation.wordpress.com/2012/05/04/10-best-strategies-for-dealing-with-difficult-parents/
http://www.uk.sagepub.com/upm-data/6687_mcewan_ch_1.pdf
Working with Difficult Staff: This Educational Leadership article offers specific examples of conflict resolution using the model of confront, listen and create a plan, as well as appealing to positive staff contributions.
http://www.ascd.org/publications/educational-leadership/apr13/vol70/num07/Working-with-Difficult-Staff.aspx
Dealing with Difficult Parents: This Principal Leadership article offers advice on how to keep all stakeholders dignity attached when confronted face-to-face with a parent in front of students. It is also introspective of how principals must examine themselves, set the tone, and use techniques of praise effectively.
http://www.theballbook.com/handouts2013/DealingwithDifficultParents.pdf
10 Best Strategies For Dealing With Difficult Parents: This Clouducation reference offers quick condensed strategies, as a reminder of how to deal with difficult parents, especially if ambushed by an upset person any where in the school. Tips such as: remember that the parent loves the child, be careful of the language, be paper ready and never react or interrupt, are most helpful.
http://clouducation.wordpress.com/2012/05/04/10-best-strategies-for-dealing-with-difficult-parents/